Privacy policy
Privacy Policy – DREAMRDELUXE
Last updated: [06/08/2025]
1. Introduction
This Privacy Policy explains how DREAMRDELUXE (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit our website or place an order. We respect your privacy and process your data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy laws.
2. Data We Collect
We may collect the following personal data:
- Identification details: name, address, email address, phone number
- Order and payment information: billing address, shipping address, payment method
- Account information: username, password (stored in encrypted form)
- Communication details: messages you send us via email or social media
- Technical information: IP address, browser type, device and connection data
3. How We Use Your Data
We use your personal data for:
- Processing and delivering orders
- Handling payments
- Customer service and communication
- Improving our website and services
- Sending newsletters or promotions (only with your consent)
4. Sharing Your Data with Third Parties
We only share your personal data with third parties when necessary for our services, such as:
- Delivery services (e.g., bpost, PostNL, DHL) for order shipment
- Payment providers (e.g., Mollie, PayPal, Stripe) for payment processing
- IT service providers who help maintain our website
We will never sell your personal data to third parties.
5. Data Retention
We do not store your personal data longer than necessary for the purposes for which it was collected, unless we are legally required to keep it for a longer period.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Request restriction of processing
- Object to the processing of your data
- Withdraw your consent for future use of your data
You can exercise these rights by contacting us at info@dreamrdeluxe.com
8. Cookies
Our website uses cookies to enhance your browsing experience. For more details, please see our separate Cookie Policy.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The most recent version will always be published on our website.
10. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
DREAMRDELUXE
Heiken 97 2960 Brecht – Belgium
Email: info@dreamrdeluxe.com